Last Updated: 07/10/2025

Welcome to The Pinball Shop.
These Terms & Conditions (“Terms”) govern your use of our website, services, and the purchase of pinball machines and related products from our online store.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please discontinue using our site immediately.

 

1. General Information

This website is operated by The Pinball Shop.
Throughout the site, the terms “we”, “our”, and “us” refer to the company operating this platform.

We provide:

Online sales of new and used pinball machines

Pinball parts and accessories

Customer support and product advice

These Terms apply to all visitors, users, customers, and any other person who interacts with our website.

 

2. Eligibility

By using our website, you confirm that:

You are at least 18 years old

You have the legal capacity to enter into binding contracts

You will use the website only for lawful purposes

 

3. Product Information & Availability

We strive to provide accurate and updated product descriptions, specifications, pricing, and images.

However:

Colors and product details may vary slightly due to screen display differences.

Availability is subject to change at any time without notice.

We reserve the right to discontinue any product.

We sell:

Brand-new pinball machines

Refurbished pinball machines

Pinball accessories and replacement parts

All product descriptions are intended to help customers make informed purchasing decisions.

 

4. Pricing & Payments

All prices listed on our website:

Are shown in USD ($)

May include or exclude taxes depending on location

Are subject to change at any time

We accept payments through secure third-party gateways such as:

Stripe

Bank Transfer

Crypto Currencies

WE DO NOT store your full payment card details.
By completing a purchase, you agree that:

You authorize us or our payment processor to charge your selected payment method

The billing information you provide is accurate and owned by you

 

5. Order Process & Acceptance

When placing an order:

1. You will receive an order confirmation email acknowledging receipt.

2. This does not mean your order has been accepted.

3. Acceptance occurs only when your order is processed and shipped.

 

We reserve the right to refuse any order if:

The product is unavailable

Fraud or suspicious activity is detected

Pricing or description errors occur

Payment cannot be authorized

 

6. Shipping & Delivery

Shipping times depend on:

Your location

Product availability

Carrier processing

We partner with trusted logistics companies to deliver pinball machines safely.

By placing an order, you agree that:

Shipping delays may occur due to factors beyond our control

You are responsible for providing accurate delivery information

Additional customs, taxes, or import duties may apply based on your location

For detailed delivery information, refer to our Shipping Policy.

 

7. Returns, Refunds & Warranty

We offer a fair and transparent return process.

Customers are eligible for returns if:

The item arrives damaged

The item is faulty

The wrong item was sent

Return requests are made within 7 days of receiving the pinball machine or the product.

Some items (like special orders or refurbished machines) may have individual return conditions.

All pinball machines may come with manufacturer or store warranties depending on product type.

For more details, refer to our Refund & Return Policy.

 

8. User Accounts

When creating an account on our website, you agree to:

Provide accurate and updated information

Keep your login details confidential

Notify us immediately of any unauthorized use

We reserve the right to:

Suspend or terminate accounts

Refuse service

Remove content that violates our policies

 

9. Prohibited Activities

You agree NOT to:

Violate any applicable laws

Interfere with website functionality

Attempt to breach security features

Upload harmful software or malicious code

Use our content for commercial or unauthorized purposes

Provide false or misleading information

 

10. Intellectual Property

All content on this website is protected by copyright and intellectual property laws, including:

Product descriptions

Images

Videos

Logos

Branding materials

Website design

Text and graphics

You may not:

Reproduce

Distribute

Modify

Copy

Sell

Any part of our content without written permission.

 

11. Limitation of Liability

To the maximum extent permitted by law:

We are not liable for indirect, incidental, or consequential damages

We are not liable for losses caused by delays, system errors, or third-party services

We are not responsible for actions of shipping carriers or manufacturers

 

12. Warranties Disclaimer

Except where explicitly stated:

Our website and services are provided “as is”

We do not guarantee uninterrupted or error-free service

We make no warranty regarding the accuracy of website information

 

13. Third-Party Links

Our website may contain links to external websites.
These are provided for convenience only.
We are not responsible for their:

Content

Services

Privacy policies

You access third-party websites at your own risk.

 

14. Indemnification

You agree to indemnify and hold The Pinball Shop harmless from any claims, losses, damages, liabilities, or expenses arising from:

Your misuse of our website

Violation of these Terms

Violation of rights of third parties

 

15. Governing Law

These Terms are governed by legal laws.

Any disputes will be handled legally in Court

 

16. Changes to Terms

We may update these Terms & Conditions at any time.
Updates become effective immediately upon posting on this page.
Continued use of the website means you accept the updated Terms.

 

17. Contact Information

For questions or concerns regarding these Terms, contact us at:

support@pinballshop.store
https://pinballshop.store/

 

These Terms & Conditions apply to all customers purchasing pinball machines, refurbished pinball machines, and pinball machine accessories from our online store.