Frequently Asked Questions
Find answers to the most common questions about buying, shipping, and maintaining premium pinball machines. Our goal is to make your purchasing experience smooth, safe, and fully informed.
What types of pinball machines do you sell?
We offer a wide range of modern, classic, and collector-edition pinball machines from trusted brands. Our collection includes home-use models, arcade-grade machines, and premium refurbished systems.
Are your pinball machines brand new or refurbished?
We offer both brand-new and professionally refurbished pinball machines. Every machine, new or refurbished, goes through a full quality inspection and performance test before shipping.
Do you offer worldwide shipping?
Yes, we provide fast and secure worldwide shipping on all pinball machines. Every order is fully protected, safely packaged, and delivered through trusted logistics partners.
How long does delivery take?
Delivery times vary by destination, but most customers receive their pinball machine within 3–7 business days. You will receive tracking information immediately after dispatch.
Are the pinball machines tested before shipping?
Absolutely. Every machine is fully tested, cleaned, and quality-checked before we ship it to ensure perfect performance on arrival.
Do your pinball machines come with a warranty?
Yes. All our pinball machines include a one year warranty covering mechanical and electrical components. Extended warranties are also available upon request.
What payment methods do you accept?
We accept bank transfer, Crypto Currencies, and other secure payment methods depending on your location. All transactions are encrypted for total safety.
Do you offer support for installation and setup?
Yes, we provide detailed setup instructions, video guides, and customer support to help you install and configure your pinball machine.
Can I request a specific pinball model that’s not listed on the website?
Yes. If you’re looking for a rare or specific machine, contact us and we will source it through our network of suppliers.
Do you sell replacement parts or accessories?
As a third party dealer with parts, and through collaboration with our suppliers, We offer a range of pinball machine accessories, spare parts, LED upgrades, and cleaning kits. Contact us if you need something specific.
Are the pinball machines safe for home use?
Yes. All machines sold on our store are safe, certified, and suitable for home, office, or entertainment rooms.
Can businesses purchase in bulk?
Absolutely. We work with arcades, bars, restaurants, entertainment centers, and event companies. Bulk orders can include price discounts and priority delivery.
How do I track my order?
Once your order is shipped, we send you a tracking link so you can follow every step of the delivery process.
What happens if my pinball machine arrives damaged?
Every shipment is fully insured. If your machine arrives damaged, simply contact us immediately. We will arrange repair, replacement, or compensation based on the situation.
Do you offer refunds or returns?
Yes. We offer a customer-friendly return policy on eligible items. Please review our Return & Refund Policy page for full details.
Can I get help choosing the right pinball machine?
Of course. Our team of pinball experts can guide you based on your space, budget, and preferred gameplay style.
How much space do I need for a pinball machine?
Most standard pinball machines require approximately 2 meters in length and 1 meter in width for comfortable play. We include exact dimensions on each product page.
Are your pinball machines authentic?
Yes, all pinball machines we sell are 100% authentic, sourced from verified manufacturers, collectors, and certified distributors.
Do pinball machines require maintenance?
Pinball machines require basic cleaning and occasional servicing. We provide guidance and can assist with maintenance tips and replacement parts.
Can I contact support before making a purchase?
Absolutely. If you have any questions, simply reach out via our Contact Us page and a pinball specialist will assist you.
